Print document    Go Back  Email document  
Return instructions
  • All returns must be prepaid - we do not accept collect shipments.
  • A Return Authorization must be obtained prior to making any returns. We will e-mail detailed return instruction along with R/A number. Our Credit Department does not accept any returns without R/A numbers clearly marked on packages.
  • We do not refund shipping expenses, taxes, customs duties - only the amounts paid for product purchased at Allbrandsglasses. If you return an eyewear on which you did not pay shipping charges, we will deduct $15.00 from the amount refunded to cover our shipping costs.